COO Office/01
Alliance & Customer Relationship Manager
Own Servieon’s most important relationships - the enterprise customers we serve and the ServiceNow ecosystem we grow with.
- Location
- Noida
- Working model
- Hybrid
- Type
- Full-time
- Experience
- 5+ years
About the role
You will look after two sides of the business at once: the enterprise customers we deliver for, and our partnership with ServiceNow. On one side you own engagements end to end and keep customers coming back; on the other you deepen the alliance and turn it into new business.
01What you will do
- 01Build trusted, executive-level relationships with enterprise customers.
- 02Own engagements end to end - delivery success, renewals and expansion.
- 03Be the customer’s voice inside Servieon and keep satisfaction high.
- 04Own and deepen our partnership with ServiceNow’s sales and partner teams.
- 05Drive and execute collaborative go-to-market strategies for business growth.
- 06Identify new business development opportunities and ecosystem expansion.
02What you bring
- 01Proven record managing enterprise accounts and ServiceNow alliances.
- 02Strong account management and business development instincts.
- 03Exceptional communication, negotiation and relationship-building skills.
- 04Deep understanding of enterprise software and the ServiceNow platform.
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